Kitty Wong
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About — A Profile

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I build cultural brands by connecting stories, communities and audience insight.

Kitty Wong

Portrait — London

Kitty Wong is a London-based brand, marketing and audience growth leader with experience across contemporary art, rare books, cultural retail, wellness, lifestyle and premium audiences.

My work sits at the intersection of brand strategy, editorial storytelling, CRM, customer intelligence, digital transformation and community building.

Across White Cube, Tate, Shapero Rare Books, Touch Gallery and WSNXT, I have helped grow global audiences, reposition heritage brands, build customer engagement systems and create cultural experiences that drive both relevance and commercial performance.

What connects my work is a belief that the strongest brands are not built through campaigns alone. They are built through stories, rituals, communities, places and consistent audience understanding.

I am particularly interested in how people gather, what makes places meaningful, and how cultural brands create emotional loyalty through experience, content and community.

Brand

Identity, voice, narrative

Audience Growth

Paid, organic, partnerships

CRM & Lifecycle

Klaviyo, Salesforce, lifecycle

Customer Intelligence

Segmentation, insight, attribution

Editorial & Content

Storytelling, social, campaigns

Cultural Strategy

Art, hospitality, wellness, retail

Selected previous roles

  • White Cube

    Global CRM, Lifecycle & Audience Growth

  • Shapero Rare Books

    Brand

  • Touch Gallery

    Brand, Sales and Marketing

  • WSNXT

    Editor-in-Chief & Curator

  • Tate

    Marketing and Membership