Kitty Wong
Growth · Audience · Commerce

I turn audiences into customers, collectors and communities.

Digital growth, e-commerce and audience strategy across art, culture and premium brands.

White Cube · Tate · Shapero Rare Books · FUKAMI

01Position

Culture creates attention. Growth turns it into a relationship.

My work connects audience strategy, e-commerce, paid media, CRM and technology to move people from discovery to engagement and purchase.

Across galleries, museums, rare books and independent publishing, I have worked on both sides of that equation: finding and developing artists, and building the digital systems that turn interest in their work into measurable growth.

02Selected impact

Six-digit

Gross online Prints & Multiples sales

White Cube

70%+

Attributed to website, email and paid media

White Cube

£500K+

Online sales generated within two months

Shapero Rare Books

10×

Qualified online lead growth

Shapero Rare Books

+290%

Email-attributed revenue YoY

White Cube

30+

International artist partnerships established

Touch Gallery

03Selected work

White Cube gallery installation view

01White Cube

Growth · E-commerce · CRM · Audience Intelligence

Turning artist releases into measurable e-commerce growth.

Owning the digital marketing and e-commerce journey for White Cube Prints & Multiples releases, connecting website experience, audience segmentation, email automation, paid social, behavioural data and attribution.

£230K

Gross online Prints & Multiples sales

70%+

Attributed to website, email and paid media

  • +290% email-attributed revenue
  • −20% cost per qualified lead
  • 20+ lifecycle automations

Artist release→Audience→E-commerce→Revenue

Explore case →
Shapero Rare Books library interior

02Shapero Rare Books / Shapero Modern

E-commerce · Growth · Acquisition

Building a digital growth engine for collectible books and art.

Led digital growth and platform development across Shapero Rare Books and Shapero Modern, connecting e-commerce, paid acquisition, CRM, conversion optimisation and specialist content.

£500K+

Sales within two months

10×

Qualified leads

5×

QoQ online order value

Collectibles→Discovery→Conversion

Explore case →
Ceramic tea set from a Touch Gallery programme

03Touch Gallery

Artist Development · Growth · Sales

Finding artists. Building audiences. Creating demand.

Joined the Hong Kong gallery as its first hire, working across artist development, gallery management, marketing and sales.

30+

International artist partnerships established

95%+

Gallery sell-through rate

+300%

Annual turnover growth

Artists→Relationships→Audience→Sales

Explore case →
FUKAMI website issue page

04FUKAMI 深見

Publishing · Audience Growth · Digital Product

Building a cultural publication from zero.

FUKAMI is an independent Traditional Chinese cultural publication exploring film, art, photography, cities, books and contemporary life. I co-created the publication and lead its digital product, audience growth and commercial development.

Editorial product→Audience→First-party relationship

Explore FUKAMI →

04What I actually do

05MarTech

Marketing on the surface. Systems underneath.

My work increasingly extends beyond campaigns into the infrastructure underneath them: CRM, behavioural data, automation, APIs, analytics and customer intelligence.

Explore MarTech & client intelligence ↗
Street photograph by Kitty Wong

06About

Eight years learning how attention becomes action.

A national museum, international galleries, specialist collectibles and an independent publication — plus ten years behind a camera on the street.

About Kitty →

07Contact

Let's talk →